Frequently Asked Questions

Can the hair be colored?: We don't offer coloring services but have referrals 

 

How long for shipping?: 3-5 business days if in stock 2-3 weeks if its a preorder.

 

If packages are lost and stolen how do we handle that?: Once packages are out of our hands you will have to discuss it with the carrier all packages will require a signature as well. 

How do we contact customer service?: Through our business email or phone number we get back to you within 24 hours during business hours only

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Customer Support

Email: mallure@monetallure.com

Phone Number: 3139146244

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Hours Of Operation

Tuesday-Friday 10am-6pm

Saturday 9AM-5PM

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All sales are final there are no refunds or exchanges

If hair is not in stock it will take 2-3 weeks to ship or be ready for pick up